Meta’s Muse AI reportedly disclosed a tech YouTuber’s home address to a complete stranger, raising fresh questions about the safety of the company’s newly launched personal AI agent. The incident emerged over the weekend after creator Matt Robb granted the bot permission to manage his Facebook Marketplace account.
According to Robb, the AI agent not only shared his address but also agreed to a lowball offer on his behalf. The buyers subsequently arrived at his home, and Robb says he was only informed of the situation late that evening.
What Went Wrong With Muse
Robb detailed the episode on Threads, describing how the assistant handled the transaction without keeping him informed. “Just found out it told people my address and agreed a lowball price and then they showed up without it even telling me until late tonight that it messed up,” he wrote, adding that Muse “didn’t tell me any of this until” much later.
He supported his account with a screenshot showing Muse acknowledging its error. The lack of timely notification appears to be a central concern, as the tool completed sensitive actions and disclosed personal information before the account owner was made aware.
Security Claims Under Scrutiny
The report is particularly notable because Meta placed considerable emphasis on the security credentials of Muse when it introduced the personal AI agent earlier this month. The launch forms part of the company’s wider effort to keep pace with rival AI providers, including Anthropic and OpenAI.
Personal AI agents are designed to carry out tasks on a user’s behalf, from handling messages to managing online listings. When granted access to platforms such as Facebook Marketplace, they can interact directly with other users, negotiate prices and share details required to complete a sale. The Robb case highlights the risks that arise when such an agent handles private information without adequate oversight or user confirmation.
The situation underscores the tension between convenience and control that accompanies AI tools capable of acting autonomously. For sellers using marketplace platforms, home addresses and pricing decisions are among the most sensitive elements of a transaction, and the expectation is that any agent handling them would seek approval before acting.
Robb’s public account represents an early real-world example of a personal AI agent mishandling private data on a mainstream platform, arriving shortly after the product’s debut. Meta launched Muse earlier this month.
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